Frequently Asked Questions (WCB Work Injury Chiropractic Care)
1. What is WCB chiropractic coverage and how does it work?
Workers’ Compensation Board (WCB) chiropractic coverage helps cover the cost of chiropractic assessments and treatments if you are injured on the job. If your injury is deemed work-related and your claim is approved, WCB pays for the chiropractic visits directly — with no out-of-pocket cost to you at the time of service.

2. What types of workplace injuries can chiropractic care help with?
Chiropractic treatment can address a variety of workplace injuries including back pain, neck pain and whiplash, soft tissue strains and sprains, shoulder and arm injuries, carpal tunnel and repetitive strain injuries, and headaches related to neck trauma.

3. Do I need a medical referral to see a chiropractor under WCB?
No. In Alberta, you can access chiropractic care directly for a work-related injury without a referral from a medical doctor if you choose the chiropractor as your primary provider.

4. How do I start a WCB claim for chiropractic care?
To begin the process:

• Report your injury to your employer as soon as possible.

• You can report an injury directly through the myWCB mobile app or other WCB reporting methods.

• Visit a chiropractor for assessment — this visit can initiate your claim.

• Our clinic will assist with submitting required documentation to WCB.

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5. What happens at my first WCB chiropractic visit?
During your initial appointment, we assess the cause of your pain, develop a personalized treatment plan, and if your claim is active, we bill WCB directly. We also handle progress reporting to WCB throughout your care.

6. Is there a limit to how many chiropractic treatments I can receive under WCB?
Typically, chiropractic care is covered for up to six weeks based on your treatment plan. Extensions can be requested and considered by WCB if your symptoms and clinical findings justify additional care.

7. How long does it take for WCB to approve a claim?
The timeframe varies by case. Reporting your injury promptly and providing accurate details helps WCB process the claim efficiently. Contacting WCB directly or using the myWCB mobile app can also speed communication.

8. What if my claim is denied or I need help with the process?
If your claim is denied or you have questions about eligibility or next steps, you can contact WCB Alberta for clarification. Their worker contact centre can help with appeals or additional information on supporting documentation.

9. Will chiropractic care help me return to work sooner?
Early assessment and appropriate treatment aim to reduce pain, improve mobility, and support a safe and sustainable return to work. We work with you and WCB to support recovery that aligns with your job demands.

10. Do I pay anything at the clinic for WCB-approved care?
If your WCB claim is active and approved, we bill WCB directly — meaning there are no direct charges to you for covered chiropractic treatments.

11. Do I need to see a chiropractor immediately after an injury?
It is beneficial to seek an assessment as soon as possible after a work injury. Early care helps clarify the nature of your injury, initiate your claim, and start treatment before symptoms worsen.

12. What if my injury happened at work but I’m unsure if it’s covered?
Injuries that occur “in the course of employment” are generally eligible. Covered claims usually involve injuries directly linked to your work duties. WCB Alberta can help verify whether your situation qualifies.

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Let's get you on the road to recovery today! If you have more questions or concerns please give us a call and we'll walk you through the process with our WCB administration Staff. We'll help you get booked in today and get everything started!